Whether you’re Jewish, Christian or neither, you’ve probably heard the Biblical story of the shepherd boy destined to become a king. David was the shepherd boy who courageously accepted the fight-to-the-death challenge from the Philistine warrior Goliath, a man twice his size. It’s a classic tale of the underdog facing the champion. If you’ve heard […]
You’ve just been promoted to a management position. The people are new to you and you are new to them. How can you possibly connect with this group?
“So how was the new restaurant you tried?” As soon as I ask you the question you immediately begin to access the memory of the experience. For some reason, before you recall anything from the experience you feel agitated and disturbed. Then one side of your mouth tightens while one eye brow is lifted with […]
Picture this… We’re watching a movie where our hero is trapped and facing absolute doom with no obvious way out. We begin to feel anxiety and a deep sense of urgency for an escape. We also do something else… our brains are working fast on a solution for the hero. This can’t be the end! […]
Imagine each of these… you’re covered in mud and rolled in feathers, a baseball balanced on top of an upside down cup, you’re watching a dog swim from a goggle-wearing, breath-holding position under the water. All of these things took a split second for you to imagine. You’re good at this! Of course you’re good […]
“Well, uhh… that’s all I got folks. Thanks for coming… Oh WAIT! … Any questions? No? Okay then yeah, that’s all I got.” That’s word for word how he ended his presentation. While we’re probably all guilty of this at one time in our career, that doesn’t sound good. How do I know? Because I […]
Nobody answers their phone anymore and they never return a cold call voice mail! Right? I’d beg to differ. iSpeak has been using outbound calling for almost 15 years now and we still see positive results. Much of what I share below was learned from Dara, our Sr. Sales Consultant. She’s the highest caliber professional in […]
I’m not a huge Winter Olympics fan, but I enjoy watching some of the events. While watching the downhill slalom racing in Korea I heard the announcer say, “With that time, he’s now leading the pack.” For the first time, I heard it. I heard the misnomer in the words he chose. “He’s leading the […]
He paused for a moment and then answered my question. “I want to learn how to be more influential today.” I was in Seoul, Korea for a week of leadership communication training. I had asked all four of the leaders what they wanted to discuss during our time together. This leader’s request was not so […]
