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	<title>Russ Peterson Jr.Do You Make This Communication Mistake? | Russ Peterson Jr.</title>
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	<title>Do You Make This Communication Mistake? | Russ Peterson Jr.</title>
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		<title>Do You Make This Communication Mistake?</title>
		<link>https://www.russpetersonjr.com/leadership/do-you-make-this-communication-mistake/</link>
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		<pubDate>Sun, 22 Jul 2018 11:02:28 +0000</pubDate>
		<dc:creator>RPjr</dc:creator>
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				<description><![CDATA[I did. The ONE forgotten step that kills relationships. <p>It&#8217;s no secret some people interpret disagreement as a sure sign you&#8217;re an enemy combatant. How do I know? Because I&#8217;m as guilty as the rest of us. When somebody disagrees with me (e.g. business, politics, religion, etc.) my brain jumps into battle stations, &#8220;Shields up! Divert all power to the forward cannons! Fire when [&#8230;]</p>
The post <a href="https://www.russpetersonjr.com/leadership/do-you-make-this-communication-mistake/">Do You Make This Communication Mistake?</a> first appeared on <a href="https://www.russpetersonjr.com">Russ Peterson Jr.</a>.]]></description>
					<content:encoded><![CDATA[<p><em id="gnt_postsubtitle" style="color:#666666;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:1.3em;line-height:1.2em;font-weight:normal;font-style:italic;">I did. The ONE forgotten step that kills relationships</em></p> <p>It&#8217;s no secret some people interpret disagreement as a sure sign you&#8217;re an enemy combatant. How do I know? Because I&#8217;m as guilty as the rest of us. When somebody disagrees with me (e.g. business, politics, religion, etc.) my brain jumps into battle stations, <em>&#8220;Shields up! Divert all power to the forward cannons! Fire when ready!&#8221;</em> Have you been there before? Can you relate?</p><img width="640" height="426" src="https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640.jpg" class="featured-image wp-post-image" alt="punch anger" srcset="https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640.jpg 640w, https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640-300x200.jpg 300w, https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640-518x345.jpg 518w, https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640-250x166.jpg 250w, https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640-82x55.jpg 82w, https://www.russpetersonjr.com/wp-content/uploads/2018/07/strength-1148029_640-600x399.jpg 600w" sizes="(max-width: 640px) 100vw, 640px" />
<p>If you&#8217;re like me then you really do want to get better, but it isn&#8217;t always easy. To use a biblical word, I always find myself <em>repenting</em> of my actions later, but I wish I could get better at preventing it from ever starting. Afterwards I start thinking something like&#8230;</p>
<p style="padding-left: 30px;"><em>&#8220;Wow&#8230; I need to apologize to him for what I said.&#8221;</em></p>
<p style="padding-left: 30px;"><em>&#8220;Ugh&#8230; how could I have let myself say that.&#8221;</em></p>
<p style="padding-left: 30px;"><em>&#8220;Whoa&#8230; I wish I could put those words back in my mouth.&#8221;</em></p>
<h1>Everyone&#8217;s Opinion has an Origin</h1>
<p>Like many things in life, I find this reminder simple but not easy. Nobody has a strong opinion without their opinion being rooted in something. In other words, people believe in something for a reason. Do you know what their reason is?</p>
<p>In his book <em><a href="https://www.gbnews.ch/the-7-habits-of-highly-effective-people-habit-5-seek-first-to-understand-then-to-be-understood/">The 7 Habits of Highly Effective People</a></em>, Stephen Covey addressed this so beautifully when he reminds us to understand the other person&#8217;s point of view before you attempt to share your point of view.</p>
<p>We all make decisions based on our personal interpretation of the world. We all like to think that we&#8217;re being logical with our decisions. In other words, we all have opinions that make sense to ourselves. So before we act or react, we can all take Covey&#8217;s advice and do our best to understand the origin of this person&#8217;s opinion before we respond. Even if we disagree, it can still provide some perspective on why this other person has a strong opposing view.</p>
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							Seek first to understand before you seek to be understood.<p style="text-align:right;font-weight:bold;font-size:20px;color:#3eaadd;margin:5px 0" class="getnoticed_shareable_cite">&mdash;STEPHEN COVEY</p>
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<h1>The Interpretation Process</h1>
<p>Every time we&#8217;re placed in a situation, we interpret everything going on around us. Kerry Patterson tells us (<a href="https://itunes.apple.com/us/book/change-anything-enhanced-edition/id427655105?mt=11"><em>Change Anything: The New Science of Personal Success</em></a>) our situation isn&#8217;t what makes us feel good, feel bad or feel anything else. He says the feeling we feel is generated by our own mind when we tell ourselves a story. In other words, <a href="http://www.russpetersonjr.com/leadership/4-steps-to-master-your-communication-influence/">there is a logical 4-step sequence to how we act and react</a>.</p>
<p>It goes like this:</p>
<ol>
<li>Exposure to a situation</li>
<li>We tell ourselves a story based on our interpretation and speculation</li>
<li>The story generates a feeling (love, contempt, animosity, anger, etc.)</li>
<li>We act or react based on the feeling</li>
</ol>
<h1>The One Forgotten Step</h1>
<p><strong>The story we tell ourselves is the forgotten step in Patterson&#8217;s process</strong>. Most of us think other people makes us mad. In fact, we&#8217;re probably all guilty of saying it at one time, <em>&#8220;You make me so angry!&#8221;</em> Patterson says that really isn&#8217;t true at all. Other people don&#8217;t make you angry&#8230; you make yourself angry! We make ourselves angry by telling ourselves a story.</p>
<p style="padding-left: 30px;"><em>&#8220;What a jerk, he&#8217;s only concerned with making money!&#8221;</em></p>
<p style="padding-left: 30px;"><em>&#8220;Only an idiot would think we should vote for that.&#8221;</em></p>
<p style="padding-left: 30px;"><em>&#8220;She doesn&#8217;t care about anyone but herself&#8230; and that&#8217;s obvious!&#8221;</em></p>
<p>So, if it&#8217;s the stories we tell ourselves that create the strong feelings, then maybe there is some hope we can regain control over how we feel, and react in tough situations.</p>
<p>But the toughest part now is&#8230; how do we control the story?</p>
<h1>How do we change?</h1>
<p>Like I said before, it&#8217;s simple but that doesn&#8217;t mean it&#8217;ll be easy! The simple solution is to start telling yourself a different story. When you find yourself in a situation where your blood starts to boil, slow down. Ask yourself a few questions&#8230;</p>
<p style="padding-left: 30px;"><em>&#8220;Why am I getting angry about this?&#8221;</em></p>
<p style="padding-left: 30px;"><em>&#8220;What story did I just tell myself?&#8221;</em></p>
<p style="padding-left: 30px;"><em>&#8220;Why does this person think this is a logical solution?&#8221;</em></p>
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							Blessed are the peacemakers, for they will be called children of God.<p style="text-align:right;font-weight:bold;font-size:20px;color:#3eaadd;margin:5px 0" class="getnoticed_shareable_cite">&mdash;MATTHEW 5:9</p>
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<p>I know it&#8217;s simple but it definitely ain&#8217;t easy! I&#8217;m right there with you. I&#8217;ll pray for you if you&#8217;ll pray for me. Together, we can get through anything. We&#8217;re better together.</p>
<p>I control my own stories&#8230; I control my own stories&#8230;<br />
<a href="https://twitter.com/russpetersonjr">Russ</a></p>
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<p><a href="https://twitter.com/RussPetersonJr"><img decoding="async" class="alignnone wp-image-1199 " src="http://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-203x300.jpg" alt="Russ Peterson Jr. Headshot" width="116" height="171" srcset="https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-203x300.jpg 203w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-768x1136.jpg 768w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-692x1024.jpg 692w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-760x1124.jpg 760w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-271x400.jpg 271w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-82x121.jpg 82w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB-600x887.jpg 600w, https://www.russpetersonjr.com/wp-content/uploads/2017/03/iSpeak-Headshots-6303111-212-KB.jpg 1080w" sizes="(max-width: 116px) 100vw, 116px" /></a></p>
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<h3>Let&#8217;s connect&#8230;</h3>
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<p><a style="font-style: italic;" href="http://www.russpetersonjr.com/about/">Russ Peterson Jr.</a><i> is the co-founder and Managing Director of </i><a style="font-style: italic;" href="http://www.ispeak.com">iSpeak, Inc</a><i>. &#8211; An </i><a style="font-style: italic;" href="http://www.ispeak.com/about/awards/">award-winning</a><i> professional development training company. Russ is a speaker, international trainer, and </i><a style="font-style: italic;" href="https://www.amazon.com/Russ-Peterson-Jr./e/B00CO6JIWO/ref=sr_tc_2_0?qid=1500940424&amp;sr=1-2-ent">published author</a><i> on </i><a style="font-style: italic;" href="http://a.co/4S5G60e">Professional Sales Communication</a><i> and </i><a style="font-style: italic;" href="http://a.co/bRzEdEf">Business Communication</a><i>. He delivers </i><a style="font-style: italic;" href="http://www.ispeak.com/training/training-2/">workshops</a><i>, </i><a style="font-style: italic;" href="http://www.russpetersonjr.com/work-with-me/">keynotes, and personal communication coaching services </a><i>to business professionals in the US and around the world. His leadership blog assists leaders in giving voice to their vision. You can connect with Russ directly through </i><a style="font-style: italic;" href="https://twitter.com/russpetersonjr">Twitter</a><i>, </i><a style="font-style: italic;" href="https://www.facebook.com/russpetersonjr/">Facebook</a><i> and </i><a style="font-style: italic;" href="https://www.linkedin.com/in/russpetersonjr">LinkedIn</a><i>.</i></p>
</div>The post <a href="https://www.russpetersonjr.com/leadership/do-you-make-this-communication-mistake/">Do You Make This Communication Mistake?</a> first appeared on <a href="https://www.russpetersonjr.com">Russ Peterson Jr.</a>.]]></content:encoded>
			

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