“Um, Good morning everyone. I… uh… well, I’m really glad to be here and um… um… really excited to share um, our thoughts on, um, well it’s not just our thoughts really, it’s really um, our vision, um…well, um… let’s get started.” Your speaker for the day begins like this and you’re in the audience. How excited are you to hear the rest of the presentation? How confident are you in this so-called vision? I’m guessing the “yawns” are starting to creep in!

It’s easy for us all to sit in the audience pointing fingers or offering guidance using that horrible coaching word “should,” but we’ve probably all found ourselves in that same position as the speaker at some point in our career. I know I have and it wasn’t fun. Speaking and presenting can be tough.
It Never Gets Any Easier
While this is the truth and it can sound like bad news, it’s not. The fact is that with proper focused attention, you get stronger. That should not only be comforting, it should be motivating! The task never changes. It never gets any easier. It is what is is and it always will be. But what does change is you! You become more skilled, more experienced, and more practiced. You get stronger.
4 Ways to Eliminate the Filler Words
You’ve heard this before, instead of saying “um” you need to be silent. Just don’t say anything! Just replace the filler words with a pause instead. You don’t need me to tell you that and you certainly don’t need to waste your time reading a blog post if that’s all it gives you for controlling filler words.
Here’s what I’ll give you next. These are the four steps for eliminating the filler words.
1. Awareness
Let’s face it, if you don’t know you’re doing something how can you ever expect to make a decision to change? In our workshops we video record each student as they address the audience. “I said that many ‘ums’? There is no way!” That’s when we can say, roll the tape! I’m guilty of the same thing. Even after two decades of public speaking, I still catch myself using fillers I let creep back in. Audio or video record yourself rehearsing sometime and make yourself aware!
2. Get Comfortable with Silence
If you’re not comfortable using a powerful tool, you won’t use it. The first time I ever used a saws-all I had a friend show me exactly how to hold it and apply the appropriate pressure to cut through the wall. It’s a scary tool if you’ve never used one. Silence is just as powerful for the speaker. Practice using silence in your next presentation by building in a longer pause at some point. After a thought-provoking question would be ideal.
3. Slow Down
I know this is easier said than done, but that doesn’t give you permission not to try. Here’s something magical that happens when you slow down. If you could slow your pace down to one word every second you wouldn’t say any filler words… ZERO! If you slow down just a little bit from your normal public speaking pace, the vast majority will also disappear.
4. Read Out Loud
Do this every day for about 5 minutes. When you read out loud your ears get the benefit of hearing your own voice speak in a semi-formal environment (you’re on a script so it feels more formal than just talking to other people in conversation.) You don’t say “um” when you’re reading. When your ears get tuned to hearing you speak out loud without saying “um” they become hypersensitive and aware of the nasty filler words. Your brain naturally begins to avoid them!
I’d love to say you can follow these 4 steps once and every “um” will be magically eliminated, but I’m living proof, it doesn’t always happen that way. It’s more of a constant awareness, and remember… while it doesn’t get easier, you get stronger. Never stop trying.
Your future audiences have too much riding on your messages. Do it for their benefit. Your words matter. Your words change lives.
Time to go get stronger…
Russ
Let’s connect…
iSpeak teaches workshops on Professional Selling to help sales leaders gather the most important data and then use that information to create the right message. Are your sales presentations closing eyelids or deals?
Russ Peterson Jr. is the co-founder and Managing Director of iSpeak, Inc. – An award-winning professional development training company. Russ is a speaker, international trainer, and published author on Professional Sales Communication and Business Communication. He delivers workshops, keynotes, and personal communication coaching services to business professionals in the US and around the world. His leadership blog assists leaders in giving voice to their vision. You can connect with Russ directly through Twitter, Facebook and LinkedIn.
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