“Um, Good morning everyone. I… uh… well, I’m really glad to be here and um… um… really excited to share um, our thoughts on, um, well it’s not just our thoughts really, it’s really um, our vision, um…well, um… let’s get started.” Your speaker for the day begins like this and you’re in the audience. […]
I’m sure you’ve heard the advice from others to grab your audiences’ attention from the very start of your presentation. Then, hang on to it throughout your presentation. That sounds great! The tough part is answering the question… “Now, how do I do that exactly?” Don’t use a joke! I’m sure at some point you’ve […]
You might be surprised, or maybe you wouldn’t. I’ve had the opportunity to coach senior level executives, including the CxO levels, and sometimes it surprises me when I get this question. “I still get nervous before I step out there to speak. What can I do?” It’s not just executives. It’s all of us. I […]
My colleague and friend Cynthia Oelkers is an absolute rock star with communication, so it didn’t surprise me when she published an amazing blog post titled, “How to Rock a Panel.” I was delivering a workshop on Leader Presence this week for a corporate customer and one student asked me, “Do you have any tips […]
Nobody answers their phone anymore and they never return a cold call voice mail! Right? I’d beg to differ. iSpeak has been using outbound calling for almost 15 years now and we still see positive results. Much of what I share below was learned from Dara, our Sr. Sales Consultant. She’s the highest caliber professional in […]
The police detective enters the room to question the first of two suspects. “Your buddy in the other room is going to have a chance to speak, just like you. If you confess you both did it, you’ll both get a minor sentencing. But… if you stay silent and your buddy talks… you’re going away […]
The executive sat there staring at me while I thought about his question. I didn’t have an answer. His question was about the financial structure of our deal. I didn’t see any problem with structuring the payments by his request, but I didn’t have the authority to make that call. I’d have to run this […]
I’m not a huge Winter Olympics fan, but I enjoy watching some of the events. While watching the downhill slalom racing in Korea I heard the announcer say, “With that time, he’s now leading the pack.” For the first time, I heard it. I heard the misnomer in the words he chose. “He’s leading the […]
I’ve always loved the wisdom found in a short statement. In keynote speaker terms, we call these “sticky statements.” If you’re speaking to an audience and you make a statement that causes everyone to write it down, you just gave them a sticky statement. As we’ve brought the first quarter of 2018 to a close […]
He paused for a moment and then answered my question. “I want to learn how to be more influential today.” I was in Seoul, Korea for a week of leadership communication training. I had asked all four of the leaders what they wanted to discuss during our time together. This leader’s request was not so […]
