Why Some People Never Seem Nervous Before Speaking

The One Secret to Overcoming the Anxiety of Public Speaking

zen rocks

You might be surprised, or maybe you wouldn’t. I’ve had the opportunity to coach senior level executives, including the CxO levels, and sometimes it surprises me when I get this question. “I still get nervous before I step out there to speak. What can I do?” It’s not just executives. It’s all of us. I […]

How to Rock a Panel Discussion

Guest Post by Cynthia Oelkers: What the pros know about panel discussions

Cynthia Oelkers

My colleague and friend Cynthia Oelkers is an absolute rock star with communication, so it didn’t surprise me when she published an amazing blog post titled, “How to Rock a Panel.” I was delivering a workshop on Leader Presence this week for a corporate customer and one student asked me, “Do you have any tips […]

7 Ways to Improve Your Cold Calling Results

Reviving The Lost Art of the Sales Cold Call

female sales rep

Nobody answers their phone anymore and they never return a cold call voice mail! Right? I’d beg to differ. iSpeak has been using outbound calling for almost 15 years now and we still see positive results. Much of what I share below was learned from Dara, our Sr. Sales Consultant. She’s the highest caliber professional in […]

Three Ways We Destroy Trust

What we can learn from the Prisoner's Dilemma

Handcuffs

The police detective enters the room to question the first of two suspects. “Your buddy in the other room is going to have a chance to speak, just like you. If you confess you both did it, you’ll both get a minor sentencing. But… if you stay silent and your buddy talks… you’re going away […]

Why do we equate “Leader” with “Winner”?

...and the problem we've created

skiing

I’m not a huge Winter Olympics fan, but I enjoy watching some of the events. While watching the downhill slalom racing in Korea I heard the announcer say, “With that time, he’s now leading the pack.” For the first time, I heard it. I heard the misnomer in the words he chose. “He’s leading the […]

21 Inspiring Quotes for Leaders

I've always loved the wisdom found in sticky statements like these!

lead means change

I’ve always loved the wisdom found in a short statement. In keynote speaker terms, we call these “sticky statements.” If you’re speaking to an audience and you make a statement that causes everyone to write it down, you just gave them a sticky statement. As we’ve brought the first quarter of 2018 to a close […]

Dear Younger Me, …

5 Things I wish I knew as a young Sales Professional

Dear Younger Me - Mercy Me

I was driving and listening to the radio (KLOVE) when a song by Mercy Me started. It gripped me from the opening line. “Dear younger me, where do I start?…” The song itself is powerful and it made a lasting impression on me because it made me think. I’m 30 years out of high school […]

Want to Know How the Best Communicators Connect with Any Audience?

Leadership messaging is much more than just setting your goal

Grand Canyon Leader Message

I was asked to coach the CFO for a company in downtown Houston. I asked her more about why we were meeting. She said, “I told them (her audience) they complain too much and they should like this new HR plan. Later my boss (CEO) said I came across harsh and abrasive.” Wow… you think so? As […]

One Question That Can Change Your Life

Do you really want to improve? Try this...

Catalyst 2018 Groeschel Lysa Hodges

My wife and I were both excited to attend the leadership conference! The lineup of speakers included one of my favorites and one of my wife’s favorites.  I was amped to hear from Craig Groeschel on topics like leading change and building systems. My wife was most excited about Lysa Terkeurst and her talk on […]

7 Secrets to Get Your Next Audience to Love You

Change the game by breaking the script

Bongo

I knew it wasn’t going to be your normal conference kickoff keynote when I entered the ballroom and found a bongo at every audience seat. I was in the audience that day with about 400 other attendees. We couldn’t help but pick up the bongo, inspect it and experiment with tapping on it. Then one […]